Privacy Policy

1. About This Privacy Policy

This Privacy Policy outlines how Logic Work Hub Pty Ltd ("we", "us", or "our"), based at Mia Thompson, 22 Placeholder Rd, Narrandera, NSW, New South Wales, 2700, collects, holds, uses, and discloses personal information in compliance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs).

2. Personal Information We Collect

We collect only the personal information necessary to deliver our educational technical analysis workshops and administer our studio operations:

• Contact Information: Full name, email address, telephone number, and residential or business billing address.
• Workshop Intake Details: Selected training course, preferred cohort dates, prior charting experience level, and dietary requirements for catered studio workshops.
• Trade Journal Data (Voluntary): Sample historical chart annotations and journal entries submitted optionally for one-on-one audit sessions.
• Technical Web Data: IP address, browser type, referral pages, and basic site analytics collected via essential and analytical cookies.

3. How and Why We Use Your Information

We process your personal information for lawful business and educational purposes, including:

• Processing workshop applications and confirming cohort seat reservations.
• Dispatching physical course workbooks and pre-session preparation packages to your address.
• Conducting weekly post-workshop cohort review calls and personal chart feedback sessions.
• Issuing tax invoices, fee receipts, and managing enrollment records.
• Responding to contact inquiries and workshop scheduling requests.

4. Disclosure of Personal Information

We do not sell, rent, or trade your personal data to third-party marketers. We may disclose personal information strictly to:

• Essential Service Providers: Professional postal/courier carriers for shipping physical workbooks, secure accounting platforms for invoicing, and email communication infrastructure.
• Legal & Regulatory Authorities: When required by Australian law, court subpoena, or regulatory mandate.

5. Data Security & Retention

We take reasonable physical, electronic, and procedural safeguards to protect your personal information against loss, unauthorized access, modification, or misuse. Workshop audit files and contact records are retained for the duration of your active learning relationship plus standard statutory tax record retention periods (7 years in Australia), after which records are securely destroyed or permanently de-identified.

6. Cross-Border Data Transfers

Our primary server infrastructure and workshop operations reside in Australia. Where cloud services utilize secure overseas storage (e.g. encrypted email relay backups), we ensure that appropriate data protection measures consistent with the APPs are maintained.

7. Your Privacy Rights

Under the Australian Privacy Principles, you have the right to:

• Request access to the personal information we hold about you.
• Request correction of inaccurate, out-of-date, or incomplete data.
• Request deletion or restriction of your information, subject to statutory record-keeping requirements.
• Opt out of non-essential informational communications at any time.

8. Privacy Inquiries & Complaints

If you have questions about this policy or wish to lodge a privacy complaint, please contact our Privacy Officer at:
Logic Work Hub Pty Ltd
Attention: Privacy Officer
Address: Mia Thompson, 22 Placeholder Rd, Narrandera, NSW, New South Wales, 2700
Phone: 02 6958 3264
Email: info@logic-workhub.click

If you are unsatisfied with our response, you may contact the Office of the Australian Information Commissioner (OAIC) at oaic.gov.au.